Euro Car

Cancellation Policy

Chauffeur Drive Vehicles:

Economy/Executive Cars:

a) Cancellation made more than 3 hours before the duty reporting time: No charge.

b) Cancellation within 3 hours before dispatch or no-show once the car has left the garage: Half day charge (4 hours/40 kms).

Luxury, Royale, Vans, and Coaches:

a) Cancellation made more than 48 hours before the duty reporting time: No charge.

b) Cancellation charges up to 48 hours before dispatch or no-show once the car has left our garage: Full day charge (8 hours/80 kms).

Self-Drive Bookings:

a) Zero cancellation fee if the booking is cancelled before 24 hours.

b) If the booking is cancelled within 24 hours, 30% of the total fare will be charged.

c) In case of a no-show, 50% of the total fare will be charged.

Credit Card Payment:

Euro Cars India Private Limited is authorized to charge the final bill amount upon the completion of your service. In the case of “No Show” or “Cancellation,” Euro Cars India Private Limited will be authorized to charge retention as per the terms for no-show and cancellation.

Refund Policy:

Refund will be processed within 8 working hours or the next business day after cancellation upon payment as per the cancellation policy.

You can cancel your booking through the website, app, or support team. Cancellation charges will be applicable as per the following policy:

  1. Cancellation made more than 24 hours before the booking start time: No cancellation charge.
  2. Cancellation made less than 24 hours before the booking’s start time/ No show: 50% of the base fare or 1 day Rental or 12-hour rent (whichever is higher) will be charged as cancellation fees.

Contact Information:

Corporate Address:

Euro Cars India Private Limited

B-1312, Kohinoor Square, N.C. Kelkar Marg, Dadar West, Mumbai 400028

Email Addresses: reservations@eurocars-india.com | accounts@eurocars-india.com

Phone Number: +91-9819798197

Note: Rates are subject to vehicle availability and the duration of the rental. Rate quotations are sent privately to the customer’s email address.

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